Frequently Asked Questions
1.This diffuser is for use with 100% pure essential oils only. Do not add water.
2.Avoid using carrier oils or synthetic fragrances as they may clog the atomizer.
1.Check the seal – Ensure all parts are securely fastened for proper diffusion.
2.Avoid drafty areas – Place in enclosed spaces to concentrate the fragrance.
3.Reset your senses – Leave the room for 15 minutes to refresh your smell perception.
1. Direct line of sight required - Point the remote at the front of the device
2. Check/Replace battery - Make sure the battery is properly installed
1.For optimal performance, place the diffuser in the center of open spaces
2.Avoid positioning near air vents or fans that may disrupt fragrance dispersion
Should your aroma diffuser develop any operational faults or manufacturing defects, we offer complimentary replacement service. Please retain your original purchase receipt to initiate the replacement process through our service channels.